Corporate Social Responsibility: Perspectives of Hotel Frontline Employees
AbstractPurpose - This study examines hotel frontline employees’ perceptions of Corporate Social responsibility (CSR) activities at the hotel they currently work, and how their perceptions influence...
View ArticleUnderstanding CSR from the Perspective of Chinese Diners: The case of McDonald’s
AbstractPurpose - The study aims to explore the expectations and perceptions of CSR strategies among Chinese fast-food diners, and to investigate the relationships among CSR strategies, consumer...
View ArticleHow and When the Effect of Ethical Leadership Occurs? A Multilevel Analysis...
AbstractPurpose - The study examines the mechanism of action of ethical leadership by testing the direct and indirect effects of ethical leadership on employee work outcomes (i.e., individual job...
View ArticleCan setting hotel rate restrictions help balance the interest of hotels and...
AbstractPurpose - The purpose of this study is to assist hoteliers to design hotel rate restrictions that are in the interest of hotels and of customers, under the joint influence of room rates and...
View ArticleDo Ethical and Sustainable Practices Matter? Effects of Corporate Citizenship...
AbstractPurpose - This study investigates the influences of Maignan et al.’s (1999) four-dimension model of corporate citizenship (based on economic, ethical, legal, and discretionary responsibilities)...
View ArticleDoes social identity affect residents’ attitude toward tourism development?...
AbstractPurpose - This study examines the roles of social identity and perceived cultural distance in forming the attitude of Hong Kong residents toward the relaxation of the individual visit scheme...
View ArticlePoverty alleviation via tourism cooperatives in China: the story of Yuhu
AbstractPurpose - As a fast growing industry in the world, tourism has accelerated the economic development in many participating places. A large number of tourism cooperatives have emerged to capture...
View ArticleImage of China Tourism and Sustainability Issues in Western Media -- An...
AbstractPurpose - China’s environmental, socio-cultural, and economic sustainability has been frequently discussed in western media. The current study aims at exploring China’s tourism sustainability...
View ArticleExternal entrepreneurs/investors and guanxi: hostels in a tourism area,...
AbstractPurpose - This research aims to explore how entrepreneurs external to the tourist area maintain harmonious guanxi with stakeholders (especially the government) in an ethnic minority area of...
View ArticleEditorial
International Journal of Contemporary Hospitality Management, Volume 26, Issue 7, October 2014.
View ArticleInvestigation of the volitional, non-volitional, emotional, motivational and...
International Journal of Contemporary Hospitality Management, Volume 26, Issue 7, Page 1118-1135, October 2014. Purpose – This study was designed with the aim to examine the formation of golfers’...
View ArticleEmpowering employees: job standardization and innovative behavior
International Journal of Contemporary Hospitality Management, Volume 26, Issue 7, Page 1100-1117, October 2014. Purpose – This study aims to explore the relationship between job standardization and...
View ArticleServant leadership and perceptions of service quality provided by front-line...
International Journal of Contemporary Hospitality Management, Volume 26, Issue 7, Page 1083-1099, October 2014. Purpose – The aim of this article is to examine the relationship of service employees...
View ArticlePromote the price promotion
International Journal of Contemporary Hospitality Management, Volume 26, Issue 7, Page 1065-1082, October 2014. Purpose – The authors empirically evaluated the effect of price promotions on customer...
View ArticleThe effects of emotional labor on frontline employee creativity
International Journal of Contemporary Hospitality Management, Volume 26, Issue 7, Page 1046-1064, October 2014. Purpose – The purpose of this study is to empirically test and extend knowledge of the...
View ArticleDo perceived CSR initiatives enhance customer preference and loyalty in casinos?
International Journal of Contemporary Hospitality Management, Volume 26, Issue 7, Page 1024-1045, October 2014. Purpose – This study aims to investigate how perceptions associated with corporate social...
View ArticleWhat caused the decrease in RevPAR during the Recession? An ARIMA with...
International Journal of Contemporary Hospitality Management, Volume 26, Issue 8, September 2014. Purpose This study attempted to examine whether the increase in hotel room capacity in the U.S. had a...
View ArticleThe role of relationship marketing investments in customer reciprocity
International Journal of Contemporary Hospitality Management, Volume 26, Issue 8, September 2014. Purpose Building on the concept of relational benefits, relationship marketing investments, gratitude,...
View ArticleThe role of carbon offsets in achieving carbon neutrality: an exploratory...
International Journal of Contemporary Hospitality Management, Volume 26, Issue 8, September 2014. Purpose This paper explores the area of carbon offsets and carbon neutrality within the context of...
View ArticleHow to influence hospitality employee perceptions on hotel brand performance?
International Journal of Contemporary Hospitality Management, Volume 26, Issue 8, September 2014. Purpose The aim of this study was to understand employees’ perceptions of human resources management...
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